Terms of Service
Last updated: 2025 April 17
Welcome to Cinnamon Kingdom. These Terms of Service ("Terms") govern your use of our website, services, and any purchases made through www.cinnamonkingdom.lk. By accessing or using our site, you agree to comply with and be bound by the following terms.
Who We Are
Cinnamon Kingdom (PRIVATE) LIMITED
Registered in Sri Lanka
Company Number: PV 00261469
Email: info@cinnamonkingdom.lk
Website: www.cinnamonkingdom.lk
Scope of Services
We specialize in the manufacture and export of premium-grade Ceylon Cinnamon products, including sticks, powder, oil, and value-added gift packs. Our services include custom packaging, private labeling, wholesale supply, and international shipment handling.
Orders & Payments
Orders can be placed via our website, email, or direct inquiry.
All product prices are listed in US Dollars and may be subject to shipping costs and taxes where applicable.
We accept payments via bank transfer, card, PayPal, etc.
Orders are confirmed only after payment receipt unless otherwise agreed in writing.
Shipping & Delivery
We ship worldwide from Sri Lanka.
Delivery times may vary based on destination and order size.
We are not responsible for customs delays or import duties in the destination country.
For B2B bulk shipments, delivery terms will follow Incoterms (e.g. EXW, FOB, CIF) as agreed.
Returns & Refunds
Due to the nature of food-grade products, we do not accept returns unless the item is damaged or incorrect.
If there is an issue, notify us within 7 days of receiving the order with clear photo evidence.
Approved refund or replacement claims will be processed within 14 working days.
Intellectual Property
All content on this site (logo, images, product names, descriptions) is the property of Cinnamon Kingdom (PRIVATE) LIMITED and may not be used or reproduced without written consent.
Limitation of Liability
We are not liable for indirect or consequential damages arising from the use of our website, services, or products, including shipment delays, customs issues, or business interruptions.
Jurisdiction & Governing Law
These Terms are governed by the laws of Sri Lanka. Any disputes will be handled in the appropriate courts of Sri Lanka.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised date.
Contact Us
For any privacy-related questions, please reach out: